Ecliptic LIBRA Consulting is a company set up by claims experts for the claims community. We have a depth of expertise unrivalled as an independent in the London market insurance space

Claims is why customers buy insurance; to know they have protection in their time of need. We are experts in everything claims and can help your business deliver what your customers need.

We support the Lloyd's and London (re)insurance market across delegated authority and open market business. While our expertise spans the full insurance lifecycle — from underwriting through to claims, compliance and support services — claims is our core focus. It is why policyholders buy insurance, and where we believe we can deliver the greatest value.

Insight‑Led Expertise.

We bring deep industry understanding, informed by data, operational best practice, and emerging trends.
Our recommendations are grounded in evidence, not assumptions, ensuring insurers can trust every insight we provide.

Our Values

Objectivity & Independent Thinking.

We speak truth to data.
Our clients rely on us for unbiased analysis, transparent evaluation, and clear recommendations that drive better claims performance and customer outcomes.

Partnership & Collaboration.

We work as an extension of our clients’ teams.
By building strong relationships with claims leaders, frontline handlers, suppliers, and operational stakeholders, we help embed sustainable improvements that last.

Innovation with Purpose.

Whether digital transformation, process redesign, or performance optimisation, we champion innovation that is practical, measurable, and aligned with the insurer’s real‑world challenges — not “innovation for innovation’s sake.”

Operational Excellence & Discipline

Precision matters in claims.
We bring structured methodologies, consistent execution, and disciplined project management to ensure improvements are delivered on time, on budget, and to a high standard.

Integrity & Confidentiality

We uphold the highest standards of professionalism, trust, ethical conduct, and data protection.
Clients rely on us with sensitive information — we protect that trust at every step..

Our Team

Paul Argent

Over 30 years experience working in the London insurance market in both operational and technical roles which include underwriting, claims and auditing. Founder of Argent Business Solutions Limited in 2009 and cofounder of Advent Insurance Management in 2015.

Paul has led numerous audits from underwriting to claims, full operational review and more recently the company’s independent peer review programme. He has an in-depth knowledge of all things London market.

Managing Director

Nick Reilly

Experienced claims professional with over 30 years’ in the Lloyd’s and Company markets and Delegated Authority environment. Nick is our lead auditor on independent peer review covering multiple classes of business.

Nick set up his own consulting firm Seven Star Resources in 2018 and has worked with many clients providing them with a professional and proactive service in the fields of Claims, Audit, DA and Claims Operations. 

Senior Auditor
Senior Auditor

Ian Holmes

Ian Holmes is a highly accomplished insurance professional with over 46 years of experience in the London Insurance Market. He has developed an exceptional breadth of expertise across Underwriting, Claims Handling, Operations Management, Corporate Governance, and Regulatory Compliance

In 2014, Ian founded Holmesian Consultants Limited, bringing his wealth of market knowledge and hands-on experience to businesses seeking independent, expert consultancy support.